Account Manager

We are actively searching for an energetic Account Manager to join our talented team in our Warsaw, Poland location. We want someone to help us shape the client-bolt relationship for the future. Embracing our core values, with our team and our clients and the heart of every decision you make. bolt is a growth marketing agency providing exceptional inbound sales & marketing, CRM, creative and development services. Naturally, the end goal is to create positive ROI for our clients. They use us to help them grow. We believe in our clients’ brands as much as they do, becoming so integral, like an in-house team. It’s important the clients are the right fit for us, and us for them. We get involved in every aspect of their business, so for us it’s important to attract the right clients that fit our agency, the way we work and that we feel they will see real value in our work.


What does the role entail?

We are searching for an Account Manager that will take ownership of all client-facing delivery and services. Due to the current lockdown restrictions, this role will be working from home, with a view to then work at our office in Warsaw, Poland. For this reason, we need a self starter who essentially comes from a B2B agency background. You will have experience of working with clients in technology, professional services or gaming (digital marketing, development, CRM). You will be part of a growing international team, which may also require you to travel from time to time.

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Full Business Integration

Ideally, you'll have;

  • At least 3 years agency experience
  • Successful track record of building relationships with clients and generating sales
  • Proven track record of effective relationship management
  • Savvy with technology - for the IT tools!
  • A genuine passion and understanding for account management within an agency environment
  • Understanding of growth marketing and the services we offer
  • A strong understanding of HubSpot CRM
  • Appreciation for the value of CRM in sales and marketing
  • Ability to multi-task, prioritise, and manage time effectively

Key responsibilities

  • Reporting to the Head of Commercial & Strategy
  • Day to day running of all client-facing delivery and communication with delivery
  • Oversee all activity relating to both client services and delivery teams, identifying issues before they arise
  • Create strong community and client relations
  • Effective and accurate CRM management and optimisation
  • Business client relationships - setting client expectations and agency deliverables
  • Team Management - both efficiently and effectively to agreed financial targets
  • Help identify and convert new business opportunities - incl. upsells, new business pitches
  • Attending events and truly representing the bolt brand

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Flexible working

Employee Rewards Platform

Company Socials

Perk 4

Perk 5


Interested in joining bolt?